Upon first impression they were amazing and gave a great quote to paint my house in Pacific Palisades.  We settled on a start date of December 3rd.  The date came and went and they did not show up.  I had to follow up with them and they said they would come the first week of January.  I have put two calls into them today and they have not returned my call.  

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If the point of hiring a well established, experienced, reputable painting contractor is to secure the professionalism and trust suggested to be inherent with that choice, then I would EXPECT that professionalism and experience to include the ability to make the proper and correct calculations for labor and materials for a fixed price quote, and there should be NO reason for the contractor to put the cost burden of their miscalculation on the consumer.

Yes the pricing does change, and quite significantly. I have worked inside the paint industry on counter sales outside sales and application for over 10 years. One thing many people do not understand is, the resins in the paint are more expensive to produce the higher the sheen goes. Therefore the company is at of higher cost making the paint, which in terms they charge more for the paint. I have seen a 15$ variance between flat-semi-gloss it is not uncommon and is not unrealistic to pay more for a higher sheen. Another thing to add is when doing samples on your wall prior to a painter coming is a good idea, however do not do them in huge squares with heavy coats, remember you are just wanting an idea. A lot of times the issue comes up of the paint not covering the sample coats, in fact it is covering quite well, however the paint sample applied is often times much darker than the wall color, creating a contrasting difference from the lighter surrounding wall and the sample placed on the wall. I recommend getting a piece of sheet rock and using it for the samples so you can move around with it etc.

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We pride ourselves on providing the best possible customer service - from the first contact to the completion of the job. The job is not finished until you are completely satisfied with our work. With a variety of paints, colors, and services to choose from, we are sure you will be happy working with us. Look around our website and if you have any questions, please feel free to contact us. We hope to see soon!

Second coats on similar colors are almost never recogicnized as being needed until the coat is applied and has dried. ONLY THEN WILL YOU SEE WHETHER IT NEEDS A SECOND COAT or not. Yes, painters can use a cheaper paint then what you paid for. That is solved by getting your own which, I would charge extra for because I will always have to go get more, or add second coat because home owner tried to skimp on paint, or they got the wrong color etc...
If you do decide to make it a full-time business, the sky’s the limit. The house flipper/contractor that I worked for billed clients $35 per hour for painting, and paid his best painters perhaps half of that, so there is room for some profit there. Consider the case of Matt Shoup, who started with $100 and went door-to-door, asking neighbors if they needed some painting done, then built a painting business that earns $2.5 million per year!

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The BBB isn't a painter-specific group but rather an organization that is dedicated to ensuring that consumers can access information about anyone they do business with. The BBB also rates companies based on a Standards of Trust scale, which goes from A+ to F. A company doesn't have to be a member to get a grade, and it's a good idea to check to see how your contractor is scored as well as its membership status.

My bf wants to start a house painting business. He had been working for his father’s family business for over 8 years, and you know how stressful it can be to work with family, so he wants to do it on his own. We are in upstate N.Y. (Dutchess County). Do we need a licence, dba, llc formation? Can we simply file a dba and get e&o insurance? Please help there is little on the internet I can find for this area. Thank you kindly.
Paint gets more expensive as you go from flat to gloss. The difference is usually around $1 per gallon per sheen upgrade. Flat is the cheapest, then matte flat or eggshell, satin, semigloss then gloss. Paint also gets much more expensive the darker it gets. A white or neutral paint color can be as much as $20 less expensive than a deep base red or blue.
OF the different type of customers there are at least two: cheap charley's and people who want great results. I agree the need for wall repair is critical to the end results. Most critical is for the customer to be told ahead that the walls are going to need exactly what is needed. This means the contractor must look, touch, examine the walls for defects and needed work. I've been a building manager for 40 years and seen a few paint jobs. Typically a contractor does a lot of talking about how expert he is, but the guys who walk through with note pads, iPads, examine, measure, point things out, explain and recommend are the ones I will deal with. It confirms if they know what the business. Nobody likes the workers to show up and when you talk about the job they're going to do they know nothing but they we were told to be here. Their boss who bid the job doesn't supervise - a big no no around here. Nobody likes surprises or worse, at the end of a job that's not right getting a bunch of little kid excuses. Contractors that do not like the customer to be around looking at the progress don't get the job.
CTD Restoration LLC originated from Carlos T Dixon Resurfacing Company. This firm offers a full range of design/build, remodel and general contracting services to residential, commercial, and industrial companies, such as; Fort Worth Housing Authority. Headquartered in Dallas TX, the company was founded by Carlos Dixon in 2006. We stand behind our work one hundred percent. Our primary goal is meeting customers' construction needs through quality workmanship and successful relationship.  If you are not satisfied, our mission is to make sure you are!! CTD Restoration LLC Services Include: Commercial & Residential Renovations, Kitchen R ... View Profile
Over time, even the best paint job needs a new coat. Old paint peels and fades and those colors that were all the rage ten years ago can start to look a bit dated. With your busy schedule, you've got no time to pick up a paintbrush, and you've just remembered that your in-laws are in town for dinner next week! We hear stories like this all the time, and our reply is always the same: don't panic! Book a painting professional through the Handy platform. Wall painting shouldn’t be stressful and when you use the Handy platform, it won’t be.

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All Handy residential house painters are vetted and verified. They’ll also come with their own tools and equipment, so when they arrive at your home, they're ready to get to work. Handy offers friendly customer service, available to connect you with house painting services, whenever you need them. Book your painting contractors to arrive at the time that suits you best and rest assured that they'll take care of every aspect of the job. Your house painting job is backed by the Handy Happiness Guarantee because your satisfaction is important to us.
I was a painting contractor for many years and never asked for a deposit upfront. A good contractor should have great credit with his suppliers and an even better contract if the deal should go south before the job is done. Get to know your customer and explain how each paint covers so they understand fully before you have to apply 3 or 4 coats. If you didn't bid your job right and the client has already signed the contract then that is on you not the client. Yes I haven had to eat the difference but the client was happy and a return customer for years so I made up for it.
With that said, here's the reality of that particular scenario. Painters do put water in the paint, but not for reasons you would think. Some materials need to have their viscosity manipulated in order to slow drying time, allowing gravity to 'smooth' out the product for a better finish. It also prevents 'drags' and 'sausages'. I personally try not to do it too often, but from time to time I have to. I want my client to have a proper finish.

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We've heard countless stories of people who have been let down by other house painting services. No one wants to take valuable time off of work to wait for painters who never show up. At Handy, we pride ourselves on connecting our customers with reliable and trustworthy residential house painters. They will arrive on time, fully ready to do your job.
If you do decide to make it a full-time business, the sky’s the limit. The house flipper/contractor that I worked for billed clients $35 per hour for painting, and paid his best painters perhaps half of that, so there is room for some profit there. Consider the case of Matt Shoup, who started with $100 and went door-to-door, asking neighbors if they needed some painting done, then built a painting business that earns $2.5 million per year!

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Paint will be your next-biggest cost, at anywhere from $20 to $70 or more per gallon, depending on the sheen, the grade you’ve chosen and any special features. Some paints, for instance, are mold resistant. Others suppress smells or require fewer coats. Some have a lifetime warranty. Paints with warranties, however, may not be worth a higher price. In Consumer Reports tests approximating nine years of wear, only a few exterior paints and stains with lifetime warranties held up well. But “you’ll grow tired of the color long before a good-quality paint wears out,” Bancroft says. House Painting Wheat Ridge, CO
The house bath may reveal nails that have popped out of the siding or rusting nail heads that have left streaks of rust on exterior walls. If so, use sandpaper or steel wool to clean the nail heads. On clapboard siding, use a nail set to recess the nail head about ⅛ inch below the surface of the wood. Dab on a coat of rust-inhibiting primer (unless the nail is aluminum or nonrusting galvanized steel), and let it dry. Then fill the nail hole with spackle or putty. When the filler is dry, give it a coat of primer. For flathead nails, which cannot be recessed, sand the heads until they're shiny, and coat with primer.
Residential house painters on the Handy platform have used countless gallons of paint and tons of brushes over the years. With a wealth of experience under their belts, they know the best, quickest and most cost-effective ways to get the work done. From how to achieve that perfect glossy finish to ensuring no paint drips onto your crown molding, you might find yourself picking up a few tips!

Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
First, if you need it, we have it — all the paint for your home — every color you can imagine, in the finish you need for every surface. Second, we’ can help narrow down your choices until you decide on the right paint for your project. Plus, you can reap the benefits of Behr Marquee paint, a Home Depot exclusive. It dries in one hour, only takes one coat. It’s easy to clean and resists dirt and mildew. Of course, our paint associates at your local store can help pick our paint for your home. Pick up some paint swatches or order paint samples online so you can picture what it will look like.

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