Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice!
I turn away any job when the client refuses to pay anything up front. It sends a red flag. I also charge a scheduling fee which is non-refundable. I get 33 percent when I show up and begin work. Another percentage halfway through, and the balance upon completion after client is satisfied. There needs to be skin in the game for both parties as a measure of good faith. If you are dealing with a reputable company (did your due diligence, right?) why wouldn't you want to pay something as work progresses? We do this not only because we love to paint but we require cash flow to stay in business. There is not always 'money in the bank' as you suggest. It's tough these days. The suggestion buy 'Kim' 'Never pay a contractor a deposit' is nonsensical.
Not only do I agree with what you are saying; but, I will not use Angie's List for referrals again. Their "A" rated painter did some of the exact things they are now warning against; however, they are still rated "A". I sent in a review and it took eight weeks to post it. They allowed the contractor to lie about what happened as a response. I had proof and photos. Angie's List is a scam; instead ask neighbors and friends for referrals!

One gallon of exterior acrylic-latex on a clean, painted surface will easily hit or exceed the manufacturer's estimates of one gallon per 400 square feet of painted space if it is applied using a paintbrush. Spraying, on the other hand, wastes an incredible amount of paint because much of it drifts away into the air. With top-quality house paints now selling for as much as $50 per gallon, conserving paint can be a decided advantage.
Hate masking? Careful masking of windows and doors is mandatory if you are painting with a sprayer. There is no such thing as "cutting in" when using a sprayer. But if you have a steady hand, you can hand-paint around windows without even masking them off. As for preparing the landscape, all you need to do is lay a canvas drop cloth on the ground just below your work area. No draping bushes and outdoor furniture with plastic, as you must do with spraying. Paint-spraying requires maximum tarping, not just directly below the surface but well beyond.
A fresh paint job has the power to totally transform the look of your house in less time and for less cash than any other remodeling project. That thin skin of resin and pigment also protects your investment, shielding it from sun, wind, and rain—until the paint begins to crack and peel, that is. Then it's time to button up with a couple of new coats. Properly applied, new paint should last for a good 15 years, provided you use top-quality materials, apply them with care (and with an eye on the weather), and, most important, clean and sand every surface first. Here's what you need to know to get a first-class finish on your home's exterior.
Brett Clemons’ professionalism, attention to detail and customer-focused enthusiasm are several of the traits you will quickly notice as you speak with him about your painting experience. His interior specializations include wallpaper removal, texturing, removing popcorn texture, and most importantly, protecting your floors, furniture and valuables. His exterior expertise is in beautifying your home while provide the necessary protection it needs from nature’s elements. Brett achieves this by guiding you to colors that will best compliment your home, as well as knowing the most appropriate ways to prepare your home. In fact, his moto is, “Preparation is key.” He will write a ‘prescription’ customized for one of your largest investments – your home. 

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This article is outdated. Deep based colors were an increase in price back in the 90's. Most stores have a standard price for all colors now. The problems the author are citing are outdated and rarely happen. This is the 2nd time I've seen this article being emailed out, it's irresponsible of angies list to keep sending out this poorly written and inaccurate article. Home Painters Wheat Ridge, CO

"The team at Premier Painting worked hard to get the job done in a timely manner. Their work was detailed and they were very receptive to my requests for corrections. The painters asked questions as they went to ensure that we were happy with the finished product. The result is a beautiful home and a very satisfied customer. They did run into uncontrollable issues that delayed the project however the delay was minimal. They were not the lowest quote but, we felt comfortable with Travis and his ability to get the job done to our satisfaction and our instincts were correct!"
Contractors apply several layers of paint to achieve a suitable finish. They leave the first coat to dry for the recommended time and apply one or more finishing coats. They might choose paints with special qualities for different types of room. Manufacturers have developed paints for bathrooms or kitchens that have good resistance to moisture for example. When they have completed painting, they clear away any equipment and restore the area to its original condition.

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The cost to paint metal siding -- most commonly aluminum and galvanized steel -- will depend on a variety of factors. In some instances, a simple cleaning will suffice to prepare metal siding for painting. In worst cases, painting professionals will need to repair metal that is rusted, damaged or missing pieces due to climate conditions. In the case of severe damage, a professional will have to remove the old finish and paint to get to the original layer, which will add on to the final price. When you add the actual painting of the metal siding, you might be looking at a final bill between $400 (~250 sq. ft.) and $1,500 (~1,000 sq. ft.).
This is an area that interior painters can easily cut short to save time. Most contracts don't state the extent of the wall repairs included, so it's up to the painter's discretion how much they will do. If it seems like too much work, they'll usually point out the repairs but don't include it in the bid. They'll then ask you if you'd like it fixed after they start your project and let you know how much more it will cost.
Oh, where to begin? Let me start with 'watered down paint'. 25-50% before the material gets to the site? Impossible. You would basically be painting with water at that point. It would be less of a hassle, and cost, to simply use proper material. You would be forced to apply three coats instead of two, as the coverage would be horrible. Whatever cost you think might be saved in materials would be lost in labor.

I just read your article and am very impressed. Am an Operations person with a private company. I’ve been wanting to start a painting business due to my high interest but haven’t done so yet. I’ve registered a general company though. Would like to do the business side by side my 8 to 5 job by marketing and sub contracting contracts. This will be my way of planning for my retirement. Your advise will be helpful. Thank you. Cosy

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Small random-orbit or pad sanders make this job go faster. (Wallis first covers these boundaries with Synkoloid patching compound so no edge is visible after sanding.) As shown, you want to make sure that there is a feathered, smooth transition from exposed wood to old paint. For areas that might get close scrutiny, you can follow up with a 100- or 120-grit rubdown to erase any scratches. Home Painters Wheat Ridge, CO
As an owners rep and former estimator for a gc i do expect to pay a reasonable deposit say 10 percent and then weekly progress payments. I am asking the painter to book his time and to do the work on my schedule. Most painting companies are not huge operations they will pay their staff weekly. For most repaints i ask for one tinted primer coat and one finish coat for 100 percent coverage. New work gets one tinted primer and two finish coats for 100 percent coverage. The cost of the paint is not really that different for colors or finish. Brands like european fine paint and C2 are more expensive than Ben Moore and sometimes more difficult to roll based on their consistency. Some home depot brands are as expensive as the Ben Moore and of equal quality others aren't. Red paints are notorious for number of coats required and special priming requirements.

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This article with comments was terrific - it was so informative. I found the advice useful. It addressed specifics like the condition of the dry wall surfaces, any additional repairs such. pin holes, chalking, smoothing of wall surfaces, absorption of paint and number of coats that may be needed. It should also include insurance coverage, and reflect the clean-up afterwards. Having a written contract with the company's letterhead is a must.
I'm an architect and my firm routinely specifies interior finishes for projects so I thought I'd contribute a professional's perspective on the issue of how many coats of paint are deemed "acceptable". The fact of the matter is the average consumer usually isn't a paint expert and can't be expected to know about all the factors that impact coverage. That knowledge is considered "means and methods" and in a court of law, the responsibility lies with the painter or general contractor, not the consumer. What the consumer should be concerned about is the final result-does it look good and is it what you expected? The simplest way to communicate this to your painter is to stipule in your written agreement that the number of coats will be "as required to cover". That way all the guess work about what kind of primer, how many coats, how color affects the scope of work, etc., is removed from the consumer's responsibility and resides where it belongs-with the professional. In the contract that's why retention is always a good idea-typically 10% is withheld from payment until the job is completed to the satisfaction of the customer. Of course in return you as the customer have to be reasonable about what constitutes a completed job. Just my $.02.
The article was well-intended, but it makes it sound like painters are the crooks and consumers are innocent victims. That is blatantly un-true. Maybe there should be a follow-up article that educates consumers how not to be shysters by expecting a ton more than they said at the start, or not paying the balance of the job unless something else is done that was not in the contract. Tradesmen have a rough road when dealing with consumers that have short arms but long lists of by-the-way items. No, I'm not a painter...

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